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Policies and Info

Privacy Policy

This privacy policy discloses the privacy practices for www.svspowersports.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 718-702-4494 or via inquiries@svspowersports.com.

Registration 
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Order Policy
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Cookies 
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site, monitoring or improving the use and satisfaction of this site.

Shipping Policy

Standard Shipping
SVS Powersports offers FREE Standard Shipping (3-7 Business Days) on all orders to resident of the continental US (Lower 48 States) using the any carrier service that is chooses with tracking services. Shipping to Alaska / Hawaii will incur an additional charge that is determined on an order by order basis and is quoted at the checkout.

Additional Shipping Options
Premium / International shipping services that include, but not limited to Expedited (1-4 Business Days), 2nd Day (1-2 Business Days), Next Day (Next Business Day), International Standard (Varies by destination) and International Expedited (Varies by destination) are available at checkout for an additional charge based on the destination and order dimensions, and must be selected at checkout if desired / required.

If your order delivery address has service restrictions that can not be completed by certain carriers, it is your responsibility to notify us BEFORE the order is submitted or you will be held liable for any additional charges incurred for reshipping your order.

Order deliveries that are refused by the recipient at the time of delivery and are returned to us, will be processed as returns and are subject to our returns policy (please see returns policy page for additional details).

Sales Tax Policy

Sales tax is collected an all goods order to customers residing in the state of New York at a cumulative rate of 8.875% of the final order value (including shipping charges, when applicable). Taxes collected on an order are refundable in the event of a return and are not applicable to Clothing/Shoes purchased with a total order value less than $110.